Senior Sales Manager - Outbound Sales
Senior Sales Manager – Warsaw, Poland
Position Summary:
As the Senior Sales Manager, your role is to accelerate the best sales business practices and maximise the market opportunities to drive corporate strategies and sales success. This will include collaborating with marketing and other supporting operations teams (as well as relevant external agencies) to define, document, and execute against the strategic priorities for the EMEA Digital Media business. This role will be involved in everything from defining local market strategies and programs for the day-to-day execution of the business, as well as putting in place a comprehensive set of KPIs and measures that will be used to track, manage and improve the effectiveness of key pipeline build, acceleration and sales conversion tactics across the EMEA region.
Key responsibilities:
• Own the gross and net new revenue outcomes for the inbound sales organization within Business Sales
• Drive accountability across the Digital Media business in the day-to-day running of demand & lead generation, ensuring all blocks to successful conversion are proactively managed across all lines of business within the phone led organization
• Develop KPI, business review and score card models to assess current business practices and provide innovative approaches for improved efficiency and effectiveness.
• Pro-actively monitor campaign execution, follow up and effectiveness to improve lead flow and drive greater volume and velocity of leads through the pipeline.
• Identify key pipeline issues and work with regional EMEA leaders to resolve and recover.
• Establish a regular cadence (weekly, bi-weekly) of business development reviews calls involving key stakeholders across the region to examine KPIs; region-by-region, campaign-by-campaign, and create recommendations and actions to continually improve execution.
• Prepare detailed presentations, analysis, and materials to support QBRs &Strategic business reviews
• Develop and maintain strong relationships with worldwide peers and stakeholders to evaluate effectiveness of programs and the impact of operational strategies. Look for ways to both bring and share best-practice to constantly improve the execution of our business.
Requirements:
• 5-7 years of experience in B2B demand generation or growth sales & marketing within a call center environment.
• An analytical and data-driven mindset and an ability to quickly determine/distill intelligence from data
• Strong Knowledge and competence in Salesforce, Google Tools or other leading CRM/Analytics tools
• Excellent interpersonal and written communication skills
• Strong project management skills
• Pragmatism and discipline in identifying and prioritizing high-value work
• Ability to present and explain complex ideas to diverse audiences
• Highly motivated, self-directed, team player
• A record of success at a high-growth company
Why TTEC? What We Offer:
When you join TTEC, you become part of the family. Because we want to see you succeed and thrive, we offer a competitive compensation and benefits package as shown below to support your quality of life. career development and goals attainment:
Be Financially Sound
We want you to reach your personal and professional goals and offer financial benefits such as:
• Health and flexible spending accounts
• Tuition reimbursement programs
• Financial wellness program
Be Developed
We believe in investing in our people and their career development, which is why we offer a variety of courses and programs that enable you to develop new skills and gain new insights such as:
• Mentorship programs
• Our Women in Leadership program connects employees globally with learning, networking and mentoring opportunities
• Professional development courses in TTEC University
• Scholarship program and tuition reimbursement
• Visibility in our global career pathing and internal mobility opportunities
Be Healthy
We support healthy living and have the tools and resources to help you such as:
• It’s Ok, We’re All Human wellness program
• Wellness incentives
• Company health and wellness programs
• Dedicated health and wellness navigators and employee assistance programs
• Generous paid time off and other leave of absence programs
Be the Difference
You’ll have the opportunity to have a positive impact in your community:
• Through our employee-driven global grant program, you’ll have the unique opportunity to apply for a grant focused on helping a local educational organization in your community
• Our team helps fundraise and volunteer their time in their communities
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
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