Payroll/Taxes/W-2
We have partnered with Automatic Data Process Inc. (ADP) to give you even more ways to access your payroll and
tax-related information easily and conveniently.
Start by creating an account with ADP iPay
ADPs service enhancements include optimized methods for viewing your paystubs and W-2 information.
To begin, go to https://my.adp.com, click on “Register Now”
Enter the Registration Code: TTH1-iPay2
Identity Verification
Enter the following information to validate your identity
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Name
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Last 4 digits of SSN
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Full Date of Birth
Create User ID and Password
Passwords must be at least eight characters long and contain at least one letter and one number.
Passwords are case sensitive. It is recommended that passwords be 12 or more characters and contain a
mix of upper and lowercase letters, numbers and special characters.
An activation code will be sent to the email address that was provided (and any mobile phone numbers that were authorized for notification purposes).
You can also have a new activation code sent if you did not receive the original one.
You can enter/complete the activation process from here or you can skip this step and complete that process later from the
https://netsecure.adp.com website.
Review and Submit
Carefully read over the Review and Submit screen for accuracy and to retrieve your user ID. The user ID consists of a general format that is automatically generated:
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First letter of first name, Last Name@Client ID (i.e., jsmith@tth1)
Activation
If all the information is correct, click “Done” to finalize the registration process.
You will receive the following confirmation page once the registration process is complete. From here, you
can click the “Log In” button to go back to the home page.
Note: After registration, only the assigned user ID and password will be required to log in to the W-2 Service website.
ADP iPay Mobile Solutions App
A great way to access your information on the go is the Mobile Solutions app. Once you have registered for your iPay account and have a username and password, you are ready to register and download your Mobile Solutions.
Get the app
After you have registered for your iPay account from a desktop/laptop computer you may download the app for your mobile device.
Android/Blackberry/Windows
Type https://mobile.adp.com into your
browser. Save in your favorites.
iPhone/iPad/iPod Touch
Search for "ADP Mobile Solutions" in
the App Store. Download the app.
How to log in using the app
Use your iPay login information to log into the ADP Mobile Solutions app.
Select the “pay” icon to access your payment information.
You can also view your W-2 statements.
Be sure to check out our other Job Aids on the features of ADP iPay. Enjoy fast and easy access to your pay history and tax statements from anywhere with an Internet connection!
ADP iPay FAQ
I forgot my username/password, what should I do?
Click on the link for “Forgot your user ID/password?” and follow the on-screen instructions. You can also call the ADP hotline at 855.714.8188 for a password reset.
I’m trying to access iPay but I get a message that my account is locked. What can I do?
Create an ASK Now-HC ticket: ASK Now-HC >> Miscellaneous Requests >> Miscellaneous request. Start your short description with “iPay.”
Why can’t I see my W-2 in iPay?
You should be able to see three years of W-2s in iPay. W-2s usually become available in late January. If you are not seeing the most recent W-2, please create an ASK Now-HC ticket: ASK Now-HC >>
Miscellaneous Requests >> Miscellaneous request. Start your short description with “iPay.”
I don’t see my pay statement in iPay. What can I do?
Create an ASK Now-HC ticket: ASK Now-HC >> Miscellaneous Requests >> Miscellaneous request. Start your short description with “iPay