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Advancing Inclusive Employment: Inside TTEC x NCDA’s PWD Job Fair

Job fair organizers and participants, including persons with disabilities, all smiling and holding up the NCDA hand sign.

07/15/2025

Key Takeaways

  • TTEC’s partnership with NCDA at the recent job fair in Quezon City was about breaking barriers and building a more inclusive world.
  • By providing meaningful job opportunities for persons with disabilities (PWDs), offering mentorship and tailored workplace accommodations, and championing a culture of belonging, TTEC and NCDA showed what it truly means to empower and uplift diverse talent.
  • Partnerships like this are paving the way for equal opportunities, greater representation, and communities that thrive together.

When it comes to creating inclusive employment opportunities, TTEC and the National Council on Disability Affairs (NCDA) are leading the way. On July 1, 2025, these two organizations proudly hosted an inspiring job fair at the NCDA Building in Diliman, Quezon City, Philippines. The event is designed to break down barriers and open doors for persons with disabilities. It aims to create an organizational culture where diversity is truly valued.

Here’s a closer look at what made this initiative so impactful—and how it represents another bold step toward a more inclusive future.

Collaboration for a Cause

TTEC Philippines and NCDA share a powerful vision: to empower individuals through meaningful, accessible employment. Their joint efforts focus on supporting those with long-term physical, mental, intellectual, or sensory impairments who may face barriers to full workforce participation.

NCDA Executive Director Glenda D. Relova stands at the podium delivering the opening speech at the inclusive job fair, addressing attendees and partners.NCDA Executive Director Glenda D. Relova opens the job fair with a powerful message on inclusive employment, emphasizing the importance of equal opportunities for persons with disabilities.

She emphasized the importance of economic empowerment for persons with disabilities (PWDs). She highlighted the agency’s ongoing initiatives to ensure that PWDs are provided with meaningful opportunities to participate and thrive in the workforce.

Glenda also emphasized the ongoing commitment of local government and private organizations—like TTEC—to create safe, supportive spaces where PWDs are welcomed and empowered. Glenda’s vision is clear: a future where every PWD has an equal chance to realize their potential.

Natni Badiola, TTEC People & Culture Senior Manager and Global ERG Lead for PWD, speaks at the podium during the inclusive job fair, addressing the audience with passion and purpose.TTEC People & Culture Senior Manager and Global ERG Lead for PWD, Natni Badiola, shared TTEC’s commitment to accessibility, belonging, and creating meaningful career opportunities for persons with disabilities.

Natni put the heart of the event into words:

“The goal of the event today is to promote an inclusive and accepting workplace in line with our employment facilitation campaign of the PWD Employee Resource Group here in TTEC. We aim to grow the PWD community within the organization so they can also experience how Great Place to Work is TTEC.”

She highlighted how inclusion must be intentional, stating that events like this are vital for building safe spaces where every person is empowered to thrive.

At TTEC, inclusivity is more than a policy—it’s a daily practice brought to life by supportive leadership, dedicated Employee Resource Groups (ERGs), and a genuine culture of belonging.

Join TTEC: A Global Leader in Customer & Employee Experience

TTEC, a customer experience innovator, operates across 6 continents in countries such as Greece, Poland, and India, and employs over 55,000 individuals fluent in 50 languages. Our commitment to excellence is evident in our award-winning culture, highlighted by our 2024 accolades like Top 10 Operations Teams, Silver Certification in MLT’s Black Equity Program, and recognition as one of the UK’s Best Workplaces.

With an employee satisfaction rating of 4.1 out of 5 on JobStreet, we pride ourselves on creating supportive and flexible work environments that enhance both employee and customer experiences. Get ready for a variety of client-facing and business support roles within a company that values community connections.

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What Happened at the Event?

The job fair was a vibrant, welcoming space for jobseekers from across the region. TTEC’s Talent Acquisition Marketing and Communications team, led by Rea Reyes, set a supportive tone from the moment attendees arrived.

A recruiter assists persons with disabilities at a job fair booth, guiding them through the application process using printed materials and a laptop.The TTEC team provided support to job seekers with disabilities during the application process, offering one-on-one guidance and ensuring an inclusive and accessible candidate experience.

Here’s what participants experienced:

  • Warm Welcome & On-Site Interviews: Jobseekers were greeted with encouragement and given the chance to participate in on-the-spot interviews, streamlining the path to employment.
  • Personalized Guidance: Participants learned about roles within TTEC’s sites across the Philippines, matched to their skills and aspirations.
  • Workplace Accommodations: The team explained TTEC’s commitment to accessibility and inclusivity, providing insight into workplace adjustments that empower PWDs to succeed.
  • Supportive Connections: Attendees could connect, share stories, and build community. They were given a space to explore their unique strengths and envision a their career paths.

Opportunities That Make a Difference

TTEC showcased job opportunities for PWDs in customer service, technical support, and other professional fields, with a distinct focus on roles that leverage their unique talents. But the support doesn’t end at hiring:

  • Mentorship programs and career coaching open doors to long-term growth.
  • Tailored training modules help every team member develop new skills and reach their goals.
  • Access to Employee Resource Groups and supportive networks ensure that everyone has the tools, community, and encouragement they need to flourish.

These efforts reinforce TTEC’s belief that employment is more than just a job—it’s about building brighter futures and resilient communities.

Why This Matters

The job fair is among the milestones in TTEC's ongoing movement for inclusive employment and social empowerment. By providing innovative and accessible career pathways, TTEC and NCDA show that diverse workplaces are stronger, more adaptive, and filled with possibility.

Through flexible work arrangements, specialized learning, and an ongoing commitment to accessibility, TTEC gives access to disability inclusive employment. This approach creates a positive work environment where everyone can contribute, feel valued, and belong.

A Bright Future for Inclusive Employment   

When inclusivity meets opportunity, lives are transformed, and the ripple effect is felt across communities. TTEC’s partnership with NCDA during this job fair is yet another inspiring example of how collaborative efforts can pave the way for a more equitable future.   

We invite everyone to join our commitment to diversity—because at TTEC, everyone’s voice, abilities, and aspirations truly matter. Together, we can build workplaces where differences are celebrated, and inclusion drives success.   

To explore meaningful career opportunities with TTEC, visit the TTEC Careers Page. Start your empowering career journey today and become part of a global team that’s creating a more inclusive, innovative world.   

Frequently Asked Questions

What is TTEC's approach to inclusive employment?

TTEC is deeply committed to diversity and inclusion. The company offers tailored accommodations, training programs, and mentorship opportunities to ensure employees of all abilities can thrive in their roles. Events like the job fair, and the work of Employee Resource Groups, showcase TTEC’s ongoing dedication to creating safe and inclusive workplaces.

What roles were offered during the job fair?

The job fair featured roles in customer service, technical support, and other professional fields within TTEC’s sites across the Philippines. TTEC prioritized matching jobseekers with positions that align with their unique talents while offering resources for long-term success.

How does TTEC support PWDs in the workplace?

TTEC goes beyond recruitment by providing workplace accommodations, flexible work options, mentorship, training, and the sense of belonging fostered by Employee Resource Groups. Every employee receives the support, respect, and encouragement needed to grow and succeed.

Can I apply for a job if I missed the event?

Absolutely! TTEC regularly updates its global career portal, featuring roles that embrace inclusivity and diversity. If you’re seeking a workplace that values your unique abilities, explore current opportunities today.

Why is inclusivity important to TTEC?

Inclusivity isn’t just a value at TTEC—it’s foundational. Fostering diverse workplaces means driving innovation, supporting employee success, and ensuring every voice and ability is respected and celebrated.

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