Emerging Tech Hubs in India: Beyond Bangalore & Hyderabad

03/14/2025
Key Takeaways
- Tech hubs in cities like Ahmedabad, Mumbai, and Hyderabad offer a mix of customer service, sales, and tech support roles.
- Ahmedabad stands out for affordability, Mumbai for networking, and Chennai for its multilingual job market.
- These hubs aren’t just about work—they offer great professional networks and vibrant after-work experiences.
- TTEC operates in all four cities (i.e., Ahmedabad, Mumbai, and Hyderabad), giving you solid career growth opportunities in an exciting environment.
Fast-Growing Tech Destinations Across India
India's tech sector is diversifying in wonderful ways.
Cities like Ahmedabad, Mumbai, Chennai, and even areas within Hyderabad beyond the established tech parks are rising stars, each bringing something unique to the table. They're contributing significantly to India's digital economy while creating thousands of new jobs.
What makes these cities totally awesome for your career? Check out these amazing perks:
- Tons of friendly, skilled people excited about customer service and sales careers
- Super affordable places to live with modern amenities
- Local governments that really want you to succeed
- Amazing food, festivals, and cultural experiences you'll love!
Focus on Talent and Innovation
Educational institutions across these areas produce a steady stream of skilled graduates ready to excel in customer service and tech support roles.
Mumbai thrives with its ties to top-tier business schools like IIM, while Chennai excels in tech talent thanks to institutions like Anna University. This strong academic foundation fuels a skilled workforce that companies highly value.
Cost and Quality of Living Advantages
The emerging tech hubs also offer fantastic quality of life at varying costs. In Ahmedabad, you can enjoy excellent amenities, cultural experiences, and comfortable living at very affordable prices, while Mumbai is more on the premium end.
Lower costs don’t just benefit businesses - they also mean more investment in employee growth and a better workplace culture. Companies can channel these savings into training, perks, and creating a more supportive work environment.
Join TTEC: A Global Leader in Customer & Employee Experience
TTEC, a customer experience innovator, operates across 6 continents in countries such as Greece, Poland, and India, and employs over 55,000 individuals fluent in 50 languages. Our commitment to excellence is evident in our award-winning culture, highlighted by our 2024 accolades like Top 10 Operations Teams, Silver Certification in MLT’s Black Equity Program, and recognition as one of the UK’s Best Workplaces.
With an employee satisfaction rating of 4.1 out of 5 on JobStreet, we pride ourselves on creating supportive and flexible work environments that enhance both employee and customer experiences. Get ready for a variety of client-facing and business support roles within a company that values community connections.
Find Your TTEC Spark4 Super Cool Tech Hubs You Need to Check Out!
1. Ahmedabad: Gujarat's Rising Tech Star
Have you heard about Ahmedabad? This amazing city in Gujarat is totally blowing up as a tech center right now! The vibe is so business-friendly, and the infrastructure is excellent - especially around Makarba near S.G. Road, where customer service operations are absolutely thriving!
Why are companies falling in love with Ahmedabad? So many reasons:
- Awesome educational institutions that produce super skilled graduates.
- Way more affordable than those big metro cities.
- Getting around is super easy with great transportation like the Ahmedabad Metro.
- The culture here is rich and vibrant - from food to festivals!
The local government supports business growth, and the tech scene is getting more exciting every day. If you're looking to grow your customer experience career, Ahmedabad is definitely the place to be!

2. Mumbai: Way More Than Just Finance!
Mumbai isn't just about banking anymore! This city has totally transformed, especially in cool areas like Goregaon East. Have you seen the Nesco IT Park off Western Express Highway? It's packed with modern facilities and is connected to everything!
What makes Mumbai absolutely awesome:
- You're right next to all the big financial institutions and company headquarters like HSBC and Morgan Stanley.
- The public transportation is amazing - hop on a train and go anywhere!
- So many different people from all backgrounds create this amazing multicultural vibe.
- The city never sleeps - perfect for networking and making friends in the industry.
Mumbai's diverse economy means you can find all kinds of customer service and sales roles across tons of industries. The energy here is contagious, and your career can skyrocket with all the opportunities around you!
3. Hyderabad: Amazing New Neighborhoods
Everyone knows Hyderabad is a tech powerhouse, right? What's super exciting now are all these new areas popping up within the city! Places like Raidurgam and Raidurg Village in the Sattva Knowledge City area are growing like crazy with gorgeous office spaces and awesome amenities.
What makes these new Hyderabad spots so cool:
- State-of-the-art facilities where collaboration happens naturally.
- Way less traffic than the traditional tech parks (yes please!).
- Super easy to get from your home to work.
- All the modern lifestyle perks you could want nearby.
Working in these emerging areas gives you the best of both worlds - all the advantages of established Hyderabad plus all the exciting growth opportunities of a brand new tech hub!
4. Chennai: Where Tradition Meets Cool Tech Innovation
Chennai is such a perfect mix of cultural heritage and cutting-edge tech! Areas like Sholinganallur have amazing collaborative workspaces and super modern office buildings that you'll absolutely love!
Chennai goes way beyond cars and manufacturing - it's becoming a total hotspot for customer service and technical support roles. Companies like Cognizant, Wipro, and Infosys love setting up here because of the solid infrastructure and incredibly talented workforce.
What makes Chennai extra special for your career:
- The technical education here is seriously impressive (e.g., Indian Institute of Technology, Madras and Sathyabama Institute Of Science And Technology).
- You can live really well without spending a fortune.
- The cultural experiences are mind-blowing - from music to food to festivals.
Plus, if you speak multiple languages, Chennai is perfect for you! Customer service centers here connect with people all over India and around the world.
Why These Tech Hubs Are Perfect for Your Career Growth

So Many Job Options for You!
These tech hubs are absolutely bursting with opportunities in customer service, sales, and technical support across tons of industries! You can try different career paths and find roles that perfectly match what you're good at and what you love doing. And guess what? As these cities keep growing, companies need more and more talented people like you!
How Moving to These Cities Can Transform Your Life
Moving to one of these amazing tech hubs can totally revolutionize your career!
- Living in a modern, gorgeous apartment that's actually affordable.
- Picking up cool new languages while hanging out with your diverse team.
- Climbing the career ladder super fast thanks to all the growth happening.
- Treating yourself to incredible local food, music, and cultural festivals on weekends.
- Building an awesome squad of friends who support your journey.
Grow Your Professional Network Like Never Before
Making professional connections is super important for leveling up your career, and these tech hubs are perfect for meeting industry friends! There are so many conferences, meetups, and fun workshops where you can share knowledge and collaborate with others.
When you get involved with the local professional community, you'll expand your network while staying on top of all the coolest industry trends!
Join TTEC & Build an Amazing Career!

Ready to be part of something special? TTEC India has been creating awesome customer experiences for over 20 years! We support huge global brands with our mix of cool tech solutions and amazing people just like you.
Why You'll Love Working With Us
- Award-Winning Workplace: We're super proud to be named one of HR Asia's Best Companies to Work for in Asia 2023 and a certified Great Place to Work® in India!
- Career Growth That Rocks: From day one, you'll get training and development that helps you grow professionally while working with the latest technologies.
- Making a Difference: Since 2003, our team has raised more than $1.8 million for various NGOs! When you join TTEC, you're part of a company that truly cares about our communities.
- Incredible Team Culture: Work alongside talented folks who celebrate your wins and help you succeed every step of the way.
What We Do Best
Digital Innovation
Our Digital Innovation Studios in Hyderabad and Chennai create cutting-edge cloud-based technology and automation solutions that wow customers.
Customer Engagement
We help companies deliver amazing experiences through CX outsourcing and sales excellence across all our locations.
Specialized Expertise
Join one of our specialized teams:
- Trust & Safety: Help keep customer data secure and digital properties safe through platform safety, account integrity, and fraud prevention.
- Customer Support: Provide outstanding customer care and tech support using the perfect blend of human touch and cool technology.
- Back Office: Be part of our 24/7 support team helping businesses improve customer care and grow their success.
Your Future Starts Here!
At TTEC India, we create meaningful job opportunities that nurture diverse local talent and foster innovation. Our workplaces in Ahmedabad, Mumbai, Chennai, and Hyderabad welcome talented folks who want to build enriching careers while making a real difference.
Ready to join our team? Check out our openings today and become part of the TTEC family!
Frequently Asked Questions (FAQ)
What makes these emerging tech hubs different from traditional centers like Bangalore?
These newer tech hubs offer more affordable living, less job competition, and faster career growth. Cities like Ahmedabad, Mumbai, Chennai, and newer areas of Hyderabad provide tech industry benefits with unique cultural experiences and often shorter commutes.
Which city is best for someone starting their customer service career?
Ahmedabad features affordability for first-time job seekers, Mumbai provides networking opportunities, Chennai suits multilingual professionals, and Hyderabad's newer neighborhoods have modern workspaces with less congestion.
All cities have strong entry-level opportunities with advancement potential.
How much money can I save by living in these emerging tech hubs?
Housing costs in cities like Ahmedabad run 30-40% lower than in established tech hubs while maintaining modern amenities. Even Mumbai has affordable neighborhoods with good connectivity.
Entertainment, food, and transportation costs typically run lower, increasing your savings potential.
What kinds of customer service skills are most valued in these tech hubs?
Companies value strong communication skills, problem-solving abilities, and genuine empathy. Technical knowledge and multiple languages provide advantages as companies serve diverse regions.
A positive attitude and learning mindset are equally important too.
Why should I choose TTEC India for my career?
TTEC India delivers great customer experiences across Ahmedabad, Mumbai, and Hyderabad with 20+ years of expertise. As a Great Place to Work, we invest in your growth through training programs and defined career paths.
Our specialized teams in Trust & Safety, Customer Support, and Back Office provide professional variety while our community involvement demonstrates our broader values.