Specialist, Employee Communications

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.  As a Specialist, Employee Communications working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll be Doing
Are you a communications renegade; a true deadline wrangler with strong writing and editing skills to help tell the story of TTEC through day-to-day communication tactics? The right candidate will be responsible for developing, implementing and measuring our employee communications messages. We’re seeking an up and coming communications visionary who enjoys seeking out best practices and trends in the field.
As a key member of our global employee communications team, you’ll play an important role in positioning and promoting TTEC’s voice through traditional and digital channels. In addition, as a Communications Specialist, you’ll work with the entire team to ensure messages are consistent with our overall brand, style and voice, and engage our most important asset – our employees around the globe.

You’ll report to Director, Employee Communications.

During a Typical Day, You’ll
•    Streamlining complex ideas and business strategies into relevant, approachable and engaging messages tailored to the audience
•    Creating various types of employee communications tactics – including electronic, print collateral, intranet articles, processes, job aids, etc.
•    Support the execution of written communication plans including program strategies, messaging, tactics and timelines
•    Partnering closely with internal clients and teammates to deliver on company and department priorities and objectives
•    Provide consultation and recommendations to internal clients
•    Manage multiple projects with competing deadlines
•    Develop and disseminate electronic communications, newsletters and corporate announcements using internal communication channels
•    Work with team members on special events, program launches and new initiatives
•    Draft articles, memos, e-cards and content for elevator flyers, e-newsletters and print promotional collateral for employees worldwide using AP Style
•    Logistical support for TTEC events as required

What You Bring to the Role
•    Minimum 1-2 years of professional experience in employee communications or equivalent education
•    Understanding of corporate communication practices
•    Experience in human resources or internal communications a plus
•    BA/BS in communications preferred
•    Knowledge of project management techniques
•    Working knowledge of Microsoft Office applications including Word, Excel and PowerPoint
•    Strong written/verbal communication and interpersonal skills with various levels within an organization
•    Copywriting and proofing proficiency
•    Travel 0-25%

What You Can Expect 
·    Supportive of your career and professional development
·    An inclusive culture and community minded organization where giving back is encouraged
·    A global team of curious lifelong learners guided by our company values
·    Ask us about our paid time off (PTO) and wellness and healthcare benefits
·    And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote