Senior Specialist, Social Media Marketing

Senior Specialist, Social Media Marketing

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Specialist, Social Media Marketing (Content Editor) working hybrid in Mexico City, you’ll be part of bringing humanity to business. 
#experienceTTEC. 
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico says it all!

What You’ll be Doing

As a Senior Specialist, Social Media Marketing (Content Editor), you’ll be the go-to expert for editing high-impact social media content that attracts top talent worldwide. You’ll collaborate with our creative and campaign teams, ensuring every video, graphic, and visual asset is polished, on-brand, and ready to engage audiences across multiple regions.

You'll report to the Senior Supervisor, Social Media Marketing.

During a Typical Day, You’ll
• Edit and optimize short-form and long-form video, graphics, and other social media content for global campaigns
• Ensure all content meets brand guidelines, quality standards, and campaign objectives

• Work closely with content creators and campaigns lead to review, revise, and finalize assets for publishing

• Manage and organize the digital asset library for easy access and version control

• Attend 2–4 in-office “content capture days” per month to support live shoots and collaborate with the team during your regular hybrid working schedule

• Stay up to date with social media trends and best practices in content editing

• Support campaign management, on-time delivery, and performance analysis

• Mentor junior team members and foster cross-department collaboration

What You Bring to the Role
•2-3 years of experience in social media marketing, with a strong focus on content creation.

•Advanced editing skills in video, graphics, and social media content (Adobe Creative Suite and After Effect, or similar tools)

•Additional experience with other editing tools like Canva and CapCut are preferred

•Strong eye for detail, brand consistency, and visual storytelling

•Experience editing content for social media platforms (TikTok, Instagram, LinkedIn, YouTube, Facebook, etc.)

•Ability to work independently in a remote environment and collaborate effectively with a global team

•Excellent organizational and project management skills.

•Previous experience supporting talent marketing, employer branding, or recruitment campaigns is a plus

What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) 

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.