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Humanity First

We believe in... authentically unique, belonging, access, and opportunity

At TTEC, "Bringing humanity to business" is at the core of everything we do. Our global strength comes from valuing every voice and unique perspective - it’s more than what we do; it's who we are and how we succeed together.

 
Our Pledge
Our Pledge

To amplify our culture of belonging in an inclusive environment where authenticity drives innovation and collaboration.

By embracing the perspectives from our employees, clients, customers, and communities, we maximize our global impact.

"We're building a community—an environment where everyone is supported, celebrated, and empowered to grow both professionally and as individuals.

We're dedicated to creating a culture where everyone feels valued, respected, and encouraged to explore their potential at every stage of their unique journey.”

Laura Butler, Chief People Officer

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Humanity First in action

Your unique impact

How can your unique qualities make a meaningful impact? It starts with you, and we're here to support you every step of the way. From day one, you'll have access to training, amazing leaders, and teammates in our welcoming community.

Our culture is designed to help you excel, offering continuous learning, community engagement, and celebrations. You'll connect with people from all over the world, enhancing your empathy and understanding. While our journeys may differ, our shared humanity unites us. Together, we create a world of impact by bringing humanity into business.

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Global connections, local impact

Our Global Impact and Inclusion Council brings together passionate team members from every corner of the map. Working alongside our Regional Councils, these champions ensure we stay connected worldwide while keeping our local flavors deliciously distinct.

We're all about celebrating what makes each person special and creating ripples of positive change in our communities. From helping teammates grow their careers and explore new opportunities, to rolling up our sleeves for community projects, we're building a place where everyone can thrive and contribute to our worldwide success story.

Together, we're proving that when varied perspectives unite, amazing things happen—both in our workplace and in the neighborhoods we call home!

Thriving globally, united in community

Our employee-established Employee Resource Groups (ERGs) celebrate the rich tapestry of our global workforce, creating opportunities where everyone can thrive and contribute their unique perspectives. These groups spark innovation and foster a vibrant culture, empowering employees to grow, connect, and lead. This helps us understand and delight customers around the world, driving success for everyone.

Champions of Color

Champions of Color was created to promote a safe, collaborative and supportive environment for employees who identify as Black, African American, or of African descent.

MINDS

A diverse group of TTEC employees that want to highlight the strengths of neurodiversity and foster an inclusive environment by raising awareness and fostering acceptance.

Persons with Disability

The vision and mission of the PWD program is for all employees to attain a fulfilling career with full support from the company and its employees and without bias.

Prism

We work to promote a safe and inclusive environment for LGBTQIA+ employees and cultivate awareness and sensitivity across every level of our global organization.

TTEC Familia Icon

TTEC Familia

TTEC Familia fosters a vibrant community, enhances cultural understanding, and empowers Latino/a/x and Hispanic employees, allies, and supporters to achieve their full potential within TTEC.

Wisdom Warriors

Promote a positive work environment eliminating ageism bias while fostering acceptance and value for those 50 and above providing opportunities to network, problem solve, and helpful resources.

Women in Leadership

A diverse group of women & allies from across TTEC to inspire each other to realize their individual potential, enhance their career, and to create opportunities for our next generation of women leaders.

Cultural competency: our global mixer

Think of cultural competency as your passport to our worldwide party! We move past nodding along when
someone mentions their cultural background because for us it's about genuinely celebrating what makes each
of us unique in our global family.

Here's what we mean:

Cultural

Open awareness

Spotting and cheering for the colorful tapestry of backgrounds, traditions, and life stories that our teammates and customers bring to the table.

Flexible thinking

Rolling with the differences and staying open to new ways of doing things—because there's more than one way to solve a puzzle!

Curious minds

Learning the ins and outs of different cultural vibes to make sure we're all speaking the same language (even when we're literally not!).

Big hearts

Building real connections by walking a mile in someone else's shoes (whether they're flip-flops, boots, or sandals).

Imagine having a VIP pass to the most exciting festival—when we embrace everyone's unique qualities, that's exactly what we create! Our workplace becomes a lively and dynamic space where people can truly shine

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It’s what happens because we do the right thing

Who doesn’t love to celebrate awards? We’re honored to receive recognition for all the amazing work our team does day in and day out all over the world to create a place where everyone experiences belonging.

Explore all awards and recognition

We're committed to serving our communities and partnering with amazing organizations

Partners

Meet our global family

Join our talent community

Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.

Interested In

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