Senior Talent Acquisition Manager EMEA

Senior Talent Acquisition Manager, EMEA

Bringing smiles is what we do at TTEC… for you and the customer. As a Senior Manager, Talent Acquisition working remotely in UK, Poland, Bulgaria or Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion to lead and motivate others? Looking for an opportunity to be on an operational leadership team? In this role, you’ll support site leadership and your team to recruit talent and support hiring needs for clients and the company. Bring your strategic mindset to develop and implement recruitment initiatives in support of key business goals that will substantially enhance bottom line results and improve employee related gross margins.
You'll report to VP HR EMEA. You’ll contribute to the team and the success of the business by leading a team bringing amazing talent to work and grow their careers with TTEC. 

During a Typical Day, You’ll

•    Lead the overall accountability for all Multilingual associate recruitment
•    Motivate your team to consistently meet goals 
•    Lead Recruiting Team by providing day-to-day activities and provide direction on applicant assessment, selection and offer
•    Support associate hiring targets and business support roles 
•    Work with Site Director on all recruitment needs to ensure associate hiring and business support vacancies are filled timely
•    Ensure recruitment technologies are being used appropriately
What You Bring to the Role
•    Applied experience in volume and corporate recruitment 
•    Working knowledge in multiple Talent Acquisition and Human Capital disciplines (marketing, talent assessment, compensation, recruiting, employee relationship, legal, etc.). 
•    Working knowledge of Human Resource systems, compensation strategies, technology, and statistical techniques
•    Proven ability to build relationships of trust with Director level leaders. Ability to influence leaders and team members of differing viewpoints to create positive outcomes
•    Ability to manage multiple, complex, on-going projects
•    Knowledge of business technologies, metrics, local and state employment laws 

What You Can Expect 

·    Supportive of your career and professional development
·    An inclusive culture and community minded organization where giving back is encouraged
·    A global team of curious lifelong learners guided by our company values
·    Ask us about our paid time off (PTO) and wellness and healthcare benefits
·    And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.

About TTEC

 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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