SailPoint/Saviynt SME (Subject Matter Expert)

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.As a SailPoint Engineer working onsite in Hyderabad, India, you’ll be a part of bringing humanity to business.

Our employees spoke. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!

What You’ll Do - We are seeking an experienced SailPoint/Saviynt SME with 5–7 years of hands-on experience in Identity Governance and Administration (IGA). The ideal candidate will have a strong technical background, excellent communication skills, and a proven ability to work collaboratively in a fast-paced environment.

This role is based on-site in Hyderabad and is open to both full-time employees and contract-based professionals.

During a Typical Day, You’ll

·Serve as the Subject Matter Expert for SailPoint IdentityIQ, ISC and/or Saviynt platforms.

·Lead the design, implementation, and support of identity governance solutions across the enterprise.

·Perform role-based access control (RBAC), policy configuration, access reviews, and certifications.

·Work closely with internal stakeholders and clients to gather requirements and define IGA solutions.

·Troubleshoot and resolve technical issues related to user provisioning, de-provisioning, and access certification.

·Ensure best practices and compliance with security policies and regulations.

·Provide documentation and knowledge transfer to team members and stakeholders.

What You Bring to the Role

·5–7 years of hands-on experience with SailPoint IdentityIQ and/or Saviynt in enterprise environments.

·Strong understanding of Identity & Access Management (IAM) principles and lifecycle processes.

·Excellent understanding of Java and BeanShell scripting in the context of SailPoint.

·Experience in integrating SailPoint/Saviynt with various systems and directories.

·Excellent verbal and written communication skills – must be able to interface with business and technical teams effectively.

·Self-driven with strong problem-solving and analytical skills.

What You Can Expect

·Supportive of your career and professional development

·An inclusive culture and community minded organization where giving back is encouraged

·A global team of curious lifelong learners guided by our company values

·Ask us about our paid time off (PTO) and wellness and healthcare benefits

·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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