SailPoint/Saviynt SME (Subject Matter Expert)
Job Description:
We are seeking an experienced SailPoint/Saviynt SME with 5–7 years of hands-on experience in Identity Governance and Administration (IGA). The ideal candidate will have a strong technical background, excellent communication skills, and a proven ability to work collaboratively in a fast-paced environment.
This role is based on-site in Hyderabad and is open to both full-time employees and contract-based professionals.
---
Key Responsibilities:
· Serve as the Subject Matter Expert for SailPoint IdentityIQ, ISC and/or Saviynt platforms.
· Lead the design, implementation, and support of identity governance solutions across the enterprise.
· Perform role-based access control (RBAC), policy configuration, access reviews, and certifications.
· Work closely with internal stakeholders and clients to gather requirements and define IGA solutions.
· Troubleshoot and resolve technical issues related to user provisioning, de-provisioning, and access certification.
· Ensure best practices and compliance with security policies and regulations.
· Provide documentation and knowledge transfer to team members and stakeholders.
---
Required Skills & Qualifications:
· 5–7 years of hands-on experience with SailPoint IdentityIQ and/or Saviynt in enterprise environments.
· Strong understanding of Identity & Access Management (IAM) principles and lifecycle processes.
· Excellent understanding of Java and BeanShell scripting in the context of SailPoint.
· Experience in integrating SailPoint/Saviynt with various systems and directories.
· Excellent verbal and written communication skills – must be able to interface with business and technical teams effectively.
· Self-driven with strong problem-solving and analytical skills.
---
Nice to Have:
· Experience with Access Management tools such as Azure AD, Entra ID, Ping Federate(on-prem), or Okta.
· Familiarity with compliance and audit requirements related to IAM.
· Certification in SailPoint, Saviynt, or any related IAM technologies is a plus.
-
From Partnerships to Possibilities: Celebrating Workforce Development Month In the heart of September, we celebrate an occasion that resonates within TTEC – Workforce Development Month in the United States.
-
Celebrating Our Customer Experience Champions this Customer Service Week Customer service associates are the front line of any brand, getting customers the information they need – quickly, easily, empathetically, and in a way that puts smiles on customers' faces.
-
TTEC Salutes Veterans this Veterans Day and Every Day As we approach Veterans Day weekend in the United States and Canada, we wanted to share our sincere appreciation for the sacrifice and service of the military veterans.
-
TTEC Triumphs: TTEC Philippines Tops Recent Candidate Experience Award! TTEC Philippines gained the top spot for the most recent Candidate Experience (CandE) Awards conducted by Talent Board.
-
Roadmap to Success: Navigating the Journey as an Automotive Parts Specialist at TTEC In the world of customer service, where personalized growth and hard work lead to success, three outstanding individuals shine. Meet Jeffery, Michael, and Steven, the experts at TTEC, who started as Automotive Parts Specialists and became prime examples of great team members.
-
Embracing Opportunities and Making a Difference: My Journey in the Customer Service Industry It feels like just yesterday when I embarked on my journey in the customer service industry. It was over 20 years ago when I started as a frontline customer service agent
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Love Your Career At TTEC: Grow, Belong, Inspire In a big customer experience industry that’s so diverse with many different roles and professional paths, it can be difficult to capture what makes a BPO career so amazing.
-
3 Ways to Light Up Your Career with Purpose Everyone has that special something. That thing that lights them up. That thing that lights up the people around them. You have the Spark – and we’re here to ignite it so you can discover all the possibilities in your career. Curious about how to unlock a career with purpose? We got you.
-
How A Positive Work Experience Leads To Professional Development Experience is the ultimate teacher on the path to professional development in every industry. Take the customer service field as an example. Each interaction with a customer presents a unique opportunity to apply learned skills, adapt to different situations, and refine techniques.
-
Unlocking Customer Experience Careers: Strategies to Stand Out as an Applicant The job market is currently more competitive than ever, take the customer service industry, for example. Because of the number of people who want to break into the industry, job seekers need to adopt strategic approaches to set themselves apart from the crowd.
-
-
-
-