Reconciliation Lead

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Reconciliation Lead working onsite in Irvine, CA you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You’ll be Doing

Do you have a passion for organization and perfecting small details? Are you task oriented and love helping others? In this role, you’ll interact with other team members to research, answer questions and solve problems while performing back office and administrative type functions, related work and special projects as requested. Whether it’s getting answers for internal customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Ensures financial balance sheet accounts and bank reconciliations are accurate
• Assists with the preparation of accurate and timely financial statements and month-end closing
• Maintains and coordinates monthly general ledger accounts reconciliations
• Review accounting issues and procedures and make recommendations/changes regarding accounting policies
• Understands and maintains the requirements of the contract
• Reconcile daily and monthly settlements of credit cards, electronic check payments, and cash payment network (PNM) between system, third party processor, and bank
• Ability to train others within Finance department

What You Bring to the Role

• 2 years of financial and accounting experience
• Associate degree in accounting or related field
• Ability to package and present quantitative data effectively
• Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $23.65 plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to the Manager. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.