Product Marketing Director

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Product Marketing Director working hybrid in Bogota, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Colombia says it all!

What You’ll Do

We are looking for a Product Marketing Director to join our team and help us deliver innovative and engaging customer experience solutions to our clients. As a Product Marketing Director, you will be responsible for developing and executing go-to-market strategies, creating compelling product messaging and positioning, and collaborating with cross-functional teams to launch and promote our products.

You'll report to the Vice President of Marketing.

During a Typical Day, You’ll

• Create and update product collateral, such as website copy, brochures, case studies, white papers, and sales presentations
• Support product launches, campaigns, and events to generate demand and awareness
• Measure and report on the effectiveness of product marketing initiatives and optimize them based on data

What You Bring to the Role

• Bachelor's degree in marketing, business, or a related field
• 6+ years of experience in product marketing in the customer experience or technology industry
• Excellent written and verbal communication skills, with the ability to craft and deliver compelling stories
• Strong analytical and problem-solving skills, with the ability to use data to drive decisions
• Proven ability to work independently and collaboratively in a fast-paced environment
• Passionate about customer experience and technology

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Hybrid