Telecommunications Engineer

Telecommunications Engineer:

Key Responsibilities:

• System Management:
• Install, configure, and maintain operating systems, servers, and application software.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability.
• Knowledge in Network Administration:
• LAN, WAN, and VPN connections.
• Perform network diagnostics and optimize connectivity and throughput.
• Security:
• Implement and maintain security policies, firewalls, and antivirus measures.
• Conduct regular security assessments and ensure compliance with organizational standards.
• User Support:
• Provide technical support to users for hardware, software, and connectivity issues.
• Manage user accounts, permissions, and group policies.
• Backup and Recovery:
• Implement and maintain backup and disaster recovery solutions.
• Conduct regular testing to ensure data integrity and availability.
• Automation and Optimization:
• Develop scripts and tools to automate routine tasks and improve efficiency.
• Research and recommend new technologies to enhance system capabilities.
• Documentation:
• Maintain detailed documentation of system configurations, processes, and procedures.
• Prepare technical reports and user guides as needed.

Qualifications:

Required:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience as a Systems Administrator or similar role.
• Proficiency in Windows and Linux operating systems.
• Strong knowledge of networking concepts (TCP/IP, DNS, DHCP).
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V).
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience with scripting languages (e.g., PowerShell, Python, Bash).
• Excellent troubleshooting and communication skills.

Preferred:

• Certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator Associate, or Cisco CCNA.
• Experience with ITIL processes and service management tools.
• Knowledge of database management systems (e.g., SQL Server, MySQL).

Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.