Transition Support for Layoff Affected Employees (Level 5)
This guide is intended to serve as a helpful resource for you during your transition from TTEC. We recognize times of change can be unsettling and are here to help support you along with offering other helpful resources such as our Employee Assistance Program.
Our Employee Assistance Program (EAP) is available to provide counseling. You may contact our EAP provider 24 hours a day, seven days a week by calling 1.866.379.0898 or by visiting https://www.guidanceresources.com. Use company ID: MY2102X.
Offboarding checklist
Review and sign your Separation or Sub-Pay agreement if applicable and return via the instructions provided in the document.
Submit any necessary expenses.
Ensure your contact information is up to date in Oracle Employee Self Service to ensure you receive relevant communications or W2's.
Take appropriate action on your Benefits if coverage extension is desired.
Return your equipment via Equipment Return | TTEC.
Helpful links and contacts
If you need further support, we’ve got you covered. Check out the following resources to get you where you need to go:
| Purpose | Contact Information |
| HX Connect Former Employee Portal Benefits Information (Alight) Employment Verification | https://formeremployee.ttec.com https:// hellottecbenefits.com |
| Pay Statement or W2 Information | http://www.theworknumber.com or 1 800 367-5690 |
| Equipment Return | Enter Company's Employer Code: 12395 . Use code TTH1 IPAY2 Equipment Return | TTEC |
| TTEC Jobs Website | TTECJobs.com |