We know that great service begins with happy, supported employees. That’s why we offer comprehensive benefits, wellness programs, and time-off perks—so you and your family can thrive. At TTEC, we value who you are and everything you bring to the mission.
Explore the big picture of what TTEC has to offer
Discover TTEC benefits and perks that make us a top employer of choice in the
Philippines. Join our team and unlock opportunities to:
Get health care coverage for you and your family
TTEC provides an HMO plan, covering preventive care, dental care, inpatient care, outpatient care, emergency care and annual check-ups. Employees can enroll up to three eligible dependents and TTEC pays a portion of their premium. A voluntary dependent plan is also available.
Consult a physician at anytime
Access on-site clinics and dedicated physicians for quick, reliable care at select locations. A majority of our locations are open 24/7 and best of all, consultations are free! Alternatively, you can choose digital consultations for convenient medical advice wherever you are.
Look after your wellness and earn incentives
Employees that reach their 3rd month tenure and beyond receive an annual cash payment of up to Php4,000 for medical, optical and dental (MOD) fund. They can also earn an additional Php500 or Php1,000 by participating in select Wellness Incentive activities.
Get professional help for life's challenges
Through our Employee Assistance Program (EAP), you and your family can access free, confidential support, from counseling to life coaching, which provides help with work-life balance, finances, and legal concerns.
Secure your life, health and future
Get life and disability insurance coverage on day one. With our Group Life Insurance, you’re protected from accidents, giving you and your family the peace of mind that you’re covered no matter what.
Enjoy beyond basic benefits
From our Wellness Programs that keep you at your best, to generous time off for recharging, and education benefits like tuition reimbursement and certification support, we make sure you have every reason to thrive inside and outside of work.
Want benefits as unique as you are?
Learn how TTEC PH benefit programs, tools and resources set us apart.
Compensation
Base Pay
Receive competitive pay that matches market standards. As you grow with TTEC, your salary can increase based on your performance, new skills, or added responsibilities. Hard work and progress don’t go unnoticed here.
Bonus Program
We believe great work deserves great rewards. That’s why we recognize top performers with bonus programs tailored to each role. When you go above and beyond, it truly pays off.
Additional Allowances
Enjoy practical perks like rice and meal subsidies, laundry and clothing allowance, 13th month pay, night differential and overtime pay, plus maternity support. We’ll make sure we have your back every day, at every stage of life.
Health and Wellness Benefits in the Philippines
Healthcare coverage
Healthcare is personal, so TTEC offers a private HMO plan with PhilCare
This includes:.
- Coverage for preventive care, dental care, inpatient and outpatient care, emergency care, dental, and annual checkups. Inpatient and outpatient services are subject to copayments 100% paid by TTEC.
- Telemedicine for virtual, 24/7 care, including behavioral health
- Access to a user-friendly app HeyPhil for easy access to your HMO digital card, digital consultations and features to search a doctor and hospital, as well as request a letter of authorization for consultations and procedures.
- Enrollment of dependents including parents (below 65 years old), siblings (below 18 years old), children, spouse or same and opposite-gender domestic partners upon 61st day of employment. For the first three eligible beneficiaries, TTEC covers a portion of the payment.
- Maternity coverage for childbirth and miscarriage, as well as for prenatal checkups, postnatal checkups, and diagnostic tests. HMO coverage is provided on top of the Social Security System (SSS) Maternity Claim and TTEC’s additional maternity subsidy.
Medical, optical and dental fund
We understand that health costs can go beyond what’s covered in your regular medical plan. That’s why we provide the Medical, Optical, and Dental (MOD) Benefit Fund, which provides extra financial support to help you and your dependents with non-covered health-related expenses.
You can use your MOD benefit for necessary healthcare costs such as:
- Medicines from pharmacies
- Medical procedures not covered under your PhilCare plan
- Ophthalmological needs like eye exams and glasses
- Dental services not included in your PhilCare plan
The MOD fund is available to all full-time and part-time employees. Funds are renewed annually and paid through payroll, making it easy and convenient to use. Plus, you can earn additional MOD funds by completing wellness activities!
Mental health program
At TTEC, we believe it’s okay to be human and to talk openly about life, challenges, and mental health. Our commitment to your emotional well-being is reflected in our “It’s Ok, We’re All Human” program. Through this initiative, we proudly offer resources and support that help you feel seen, heard, and cared for:
- Education and training to help individuals recognize when they or others may be struggling and how to best support
- An array of resources, including the Calm app and MindCare via the HeyPhil app
- Access to behavioral health services via our telemedicine offerings
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is here to support you and your immediate family with life’s challenges. We offer tools and resources available 24/7, and it’s completely free. You don’t need to be enrolled in a TTEC health plan to use it. EAP gives you access to helpful services like:
- Short-term professional counseling services
- Resources on a variety of topics, including stress, work-life balance, parenting, relationships, family matters, grief, substance abuse, legal, and financial
- Up to six (6) in-person or virtual counseling sessions per year per need
Financial & Income Protection
Life, AD&D, and Disability Insurance
- TTEC provides employee coverage through its Group Life Insurance plan. Effective from the first day of your employment, the insurance coverage includes:
- Life insurance coverage equivalent to 30x Monthly Basic Salary (MBS) up to maximum of Php 15 million
- Accidental Death and Disability (AD&D) which provides an additional 30x Monthly Basic Salary (MBS) for accidental death up to max Php 15 million
- Total and Permanent Disability (TPD) that will provide employees with a portion of coverage based on body parts disabled
- Family Assistance Benefit (Funeral Benefit Assistance) worth Php 30,000
Wellness Program
Health & Wellbeing Programs
At TTEC, you can earn incentives just by participating in wellness activities that align with our foundational wellbeing pillars: Mind, Body, Finance, Social, and Purpose. Through our points-based system, the more activities you join the more points you earn, which can turn into additional MOD funds. It’s our way of encouraging you to prioritize your health, reduce stress, and take control of your overall wellbeing while being recognized for your efforts.
Time off and Leave in the Philippines
Time Off
There’s more to life than work, and we believe in helping TTEC employees maintain work-life balance.
Take advantage of:
- Time Off
- Wellness time (also known as sick days)
- Holidays
- Leaves of absence, including maternity leave (105 days for live birth, 60 days for miscarriage and emergency termination of pregnancy), additional 15 days paid leave for solo-parent mothers, 1 to 7 days paid leave for fathers or alternate care givers, and 3-5 days bereavement leave.
Culture of Caring
When you join TTEC, you become part of the family. We believe in a values-driven culture. So, our values and behaviors guide the way we conduct business–with our clients, business partners and each other. Uniting us and serving as a compass for our actions, they make us better together.
Making a positive impact in our communities is at the core of our culture, and we encourage our employees to make a difference through volunteerism, fundraising, and outreach.
Our Purpose
Deliver humanity to business
Our Vision
Leading the world’s most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
Career Development
We believe in investing in our people and their career development, which is why we offer learning opportunities, online training, and programs designed to enhance our employees' skills and education including:
- TTEC Talent, where you’ll have access to over 10K free courses
- Leadership Development Programs
- Professionally Recognized Certifications
- Learning Centers of Excellence
- Certification Assistance
- Tuition Reimbursement
- Mentorships & Career Mobility Programs
- Employee Resource Groups
Join us and thrive
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