At TTEC Egypt, we believe great experiences start with you. That’s why we make sure our people are supported, celebrated, and inspired inside and outside of work. Whether you’re serving global brands or growing your career, you’ll find the recognition, development, and care that fuel your success.
Explore the big picture of what TTEC has to offer
Discover TTEC benefits and perks that make us a top employer of choice in Egypt. Join our team and unlock opportunities to:
Medical care for you and your family
Get covered with comprehensive medical insurance through MetLife Egypt plus extend protection to your family with TTEC covering your first two dependents.
Health support, anytime
Access quick, reliable medical support through our on-site clinics or digital consultations free of charge, 24/7 at select locations.
Nurture your wellbeing
Take charge of your wellbeing with tools and programs designed to reduce stress, improve focus, and help you feel your best every day.
Get trusted help through life's challenges
Through our Employee Assistance Program (EAP), you and your family can access free, confidential support, from counseling to life coaching, which provides help with work-life balance, finances, and legal concerns.
Grow and learn with support
Invest in your growth with support for job-related learning through tuition reimbursement for continued education and upfront funding to help you earn professional certifications that move your career forward.
Travel safely with confidence
Travel with confidence when you’re on company business. Enjoy global medical coverage, emergency assistance, and expert support for any travel, health, or security needs along the way.
Want benefits as unique as you are?
Learn how TTEC Egypt benefit programs, tools and resources set us apart.
Compensation
Base Pay
Receive competitive pay that matches market standards. As you grow with TTEC, your salary can increase based on your performance, new skills, or added responsibilities. Hard work and progress don’t go unnoticed here.
Bonus Program
We believe great work deserves great rewards. That’s why we recognize top performers with bonus programs tailored to each role. When you go above and beyond, it truly pays off.
Additional Allowances
Enjoy practical perks like rice and meal subsidies, free transportation, night differential and overtime pay, plus maternity support. We’ll make sure we have your back every day, at every stage of life.
Health and Wellness Benefits in Egypt
Healthcare coverage
Healthcare is personal, so TTEC offers a private health insurance coverage plan with MetLife Egypt.
This includes:
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Coverage for preventive care, dental care, inpatient and outpatient care, emergency care, dental, optical and annual checkups.
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Telemedicine for virtual, 24/7 care, including behavioral health
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Option to avail of private health insurance for your family members
Medical, optical and dental fund
We understand that health costs can go beyond what’s covered in your regular medical plan. That’s why we provide the Medical, Optical, and Dental (MOD) Benefit Fund, which provides extra financial support to help you and your dependents with non-covered health-related expenses.
You can use your MOD benefit for necessary healthcare costs such as:
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Medicines from pharmacies
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Medical procedures not covered under your healthcare plan
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Ophthalmological needs like eye exams and glasses
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Dental services not included in your healthcare plan
The MOD fund is available to all full-time and part-time employees. Funds are renewed annually and paid through payroll, making it easy and convenient to use. Plus, you can earn additional MOD funds by completing wellness activities!
Mental health program
At TTEC, we believe it’s okay to be human and to talk openly about life, challenges, and mental health. Our commitment to your emotional well-being is reflected in our “It’s Ok, We’re All Human” program. Through this initiative, we proudly offer resources and support that help you feel seen, heard, and cared for:
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Education and training to help individuals recognize when they or others may be struggling and how to best support
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An array of resources, including the Calm app
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Access to behavioral health services via our telemedicine offerings
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is here to support you and your immediate family with life’s challenges. We offer tools and resources available 24/7, and it’s completely free. You don’t need to be enrolled in a TTEC health plan to use it. EAP gives you access to helpful services like:
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Short-term professional counseling services
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Resources on a variety of topics, including stress, work-life balance, parenting, relationships, family matters, grief, substance abuse, legal, and financial
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Up to six (6) in-person or virtual counseling sessions per year per need
Financial & Income Protection
Life, AD&D, and Disability Insurance
TTEC provides employee coverage through its Group Life Insurance plan. Effective from the first day of your employment, the insurance coverage includes:
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Life insurance coverage
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Accidental Death and Disability (AD&D)
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Total and Permanent Disability (TPD)
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Family Assistance Benefit (Funeral Benefit Assistance)
Wellness Program
Health & Wellbeing Programs
At TTEC, you can earn incentives just by participating in wellness activities that align with our foundational wellbeing pillars: Mind, Body, Finance, Social, and Purpose. Through our points-based system, the more activities you join the more points you earn, which can turn into additional MOD funds. It’s our way of encouraging you to prioritize your health, reduce stress, and take control of your overall wellbeing while being recognized for your efforts.
Time off and Leave in Egypt
Time Off
There’s more to life than work, and we believe in helping TTEC employees maintain work-life balance.
Take advantage of:
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Time Off
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Wellness time (also known as sick days)
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Holidays
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Leaves of absence, including maternity leave and bereavement leave.
Culture of Caring
When you join TTEC, you become part of the family. We believe in a values-driven culture. So, our values and behaviors guide the way we conduct business–with our clients, business partners and each other. Uniting us and serving as a compass for our actions, they make us better together.
Making a positive impact in our communities is at the core of our culture, and we encourage our employees to make a difference through volunteerism, fundraising, and outreach.
Our Purpose
Deliver humanity to business
Our Vision
Leading the world’s most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Our Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
Career Development
We believe in investing in our people and their career development, which is why we offer learning opportunities, online training, and programs designed to enhance our employees' skills and education including:
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TTEC Talent, where you’ll have access to over 10K free courses
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Leadership Development Programs
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Professionally Recognized Certifications
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Learning Centers of Excellence
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Certification Assistance
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Tuition Reimbursement
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Mentorships & Career Mobility Programs
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Employee Resource Groups
Join us and thrive
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