Top 5 Lipa City Call Center Jobs: Salary, Requirements & Companies Hiring In 2025

Key Takeaways

• Lipa City is rising fast as a top call center destination, offering strong career growth, less city stress, and big-name employers.
• From customer service and tech support to healthcare, back office, and sales roles, Lipa’s call center scene offers pay, growth, and purpose.
• Want to land the job? Sharpen your skills, tailor your resume, show initiative, and don’t be afraid to let your personality shine.
• TTEC Lipa gives you a place to grow, get recognized, and thrive with global support and real career momentum.

The content presented in this article is intended to provide a general overview using publicly available sources. Any salary estimates, facts, or figures mentioned are based on information accessible at the time of publication and do not represent official statements or endorsements from TTEC. For the most accurate and up-to-date salary details or company information, please refer directly to TTEC’s official job postings at TTECjobs.com.

Lipa’s Call Center Boom: Big Careers Start Here

Lipa City is quickly becoming one of the most exciting call center hubs in the Philippines. If you're looking for a stable job, great pay, and solid career growth without having to move to Metro Manila, this could be your perfect move.

Thanks to government efforts and rising investor interest, Lipa has been named one of the Next Wave Cities by industry experts and recognized in the 2020 Lamudi Report as a thriving business destination outside the capital. Big names like TTEC already call Lipa home, proof that the city’s BPO-IT industry is booming.

With a 2020 population of over 372,000, outstanding infrastructure, and easy access to Metro Manila via SLEX and STAR Tollway, Lipa offers all the advantages of a major city without the congestion. 

So if you're ready to earn, grow, and live in a city that’s rising fast, let’s find out the top 5 call center jobs in Lipa City this year!

Top 5 Lipa City Call Center Jobs

1. Customer Service Representative (CSR)

If you're a people person who loves helping others, the customer service representative role is where it all starts. You’ll take calls, solve problems, and make someone’s day better every day.

Requirements: Clear English communication, patience, active listening skills, and basic computer use.

Hiring Outlook: High demand! This is the most common role, and openings come up all the time.

2. Technical Support Associate

Got a tech side? This job lets you flex your problem-solving muscles while supporting customers through technical issues.

Requirements: Strong English, solid computer knowledge, and the ability to explain things clearly.

Hiring Outlook: Consistently in demand from tech-driven accounts and global clients.

3. Healthcare Customer Service

Interested in healthcare or science? This role lets you assist patients and providers with insurance claims, billing questions, and other health-related concerns.

Requirements: Great communication, empathy, and ideally, some background in medical terms or training.

Hiring Outlook: Increasing demand, especially with U.S. healthcare clients outsourcing to Lipa.

4. Back Office Support Executive

If you’re not a fan of calls, this role focuses on admin tasks like processing requests, managing emails, or updating records.

Requirements: Fast typing, attention to detail, and good English reading comprehension.

Hiring Outlook: Steady demand, especially in e-commerce and financial services.

5. Sales Associate

If you’re goal-driven and persuasive, sales could be your path. You’ll talk to leads, close deals, and earn big with commissions.

Requirements: Strong English, confidence, resilience, and a drive to meet quotas.

Hiring Outlook: Big growth! Many U.S. clients are expanding nearshore sales support into Lipa.

Call Center Salaries in Lipa City – 2025 Snapshot

Salary estimates in this article are based on publicly available data at the time of writing and may not reflect official TTEC compensation. Refer to TTEC’s official job postings for the most accurate and up-to-date salary details.

Call Center Jobs Now Hiring at TTEC Lipa

Looking to start or grow your call center career? TTEC Lipa is hiring! As a global leader in customer experience (CX) solutions and a certified Great Place to Work®, TTEC offers more than just a job—it’s a place to build a meaningful career in the call center industry.

Now Hiring Call Center Roles in Lipa City:

• Customer Service Representative: Be the voice of leading global brands and deliver outstanding customer experiences.
• Healthcare Customer Service Representative: Help patients and members navigate their healthcare needs with care and professionalism.
• Chat Customer Service Representative: Support customers through digital channels in fast-paced, chat-based environments.
• Team Lead, Service Delivery: Guide and support your team in delivering excellent results and customer satisfaction.
• Manager, Service Delivery: Lead call center operations, drive performance, and inspire high-performing teams.

How to Stand Out and Get Hired in Lipa

Landing a call center job in Lipa isn’t just sending in your resume and hoping for the best. You’ve got to bring your A-game, and it starts with the basics. First, make sure your resume highlights your communication skills, any customer-facing experience, and your comfort with English. Recruiters love seeing candidates who know how to connect with people.

Next, practice makes you confident. Try doing mock interviews with a friend or record yourself to work on tone and clarity. Even for chat or email support roles, sharpening your typing and grammar goes a long way, so keep practicing!

Also, timing matters. Don’t wait too long to apply; get in early, and once you’ve submitted your application, follow up professionally. It shows initiative and keeps you at the top of their mind.

Finally, be you. Let your personality show during interviews. Call center companies in Lipa, especially places like TTEC, are looking for people who are kind, driven, and great to work with.

Why Start Your Call Center Career at TTEC Lipa?

If you want to start or grow your call center career, TTEC Lipa is a great place to do it. It’s a chance to learn, grow, and be part of something special. 

Here’s why TTEC is different:

• TTEC has been in the Philippines since 2001 and has many centers, including a big one in Lipa City.
• Most employees have college degrees and strong skills in customer service, tech support, and sales.
• You’ll get excellent training and chances to learn new skills to help you grow.
• The leaders and team members are supportive and care about your success and well-being.
• TTEC provides a stable work environment with low turnover and good facilities to help you do your best.

Ready to make your move? Apply today and build something incredible with us at TTEC Lipa. Your future’s calling!

The content presented in this article is intended to provide a general overview using publicly available sources. Any salary estimates, facts, or figures mentioned are based on information accessible at the time of publication and do not represent official statements or endorsements from TTEC. For the most accurate and up-to-date salary details or company information, please refer directly to TTEC’s official job postings at TTECjobs.com.

Frequently Asked Questions (FAQs)

What qualifications do I need for a call center job in Lipa City?

Most roles require at least a high school diploma or equivalent. Good communication skills, basic computer knowledge, and a customer-first mindset are essential. English fluency is a big plus, especially for voice accounts.

What’s the difference between voice and non-voice roles?

Voice roles involve speaking with customers over the phone, while non-voice positions handle emails, chats, or backend support. Both require good English, but voice roles also need verbal fluency.

Do I need call center experience to apply?

Not always! Many companies welcome fresh grads or career shifters. If you’re new, strong communication skills and a willingness to learn can go a long way.

Can I work night shifts in Lipa call centers?

Yes. Many roles, especially those supporting international clients, follow night shift schedules. Be sure to check the shift details in the job listing.

Is there room to grow in a call center career?

Absolutely! Many agents grow into team leads, trainers, QA analysts, or even operations managers. Companies like TTEC offer learning paths and mentorship for long-term growth.