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Krakow (City), Poland

Overview

Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands.

Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

You’re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we’re an award-winning culture and company!

Being part of the TTEC family has its benefits

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    Free career development courses

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    Health & wellness programs

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    Paid time off & work-life balance

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    Community give back events

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    Referral & recognition programs

We’re working hard to earn your smile every day. Whether you work from home or at one of our amazing sites, we have benefits and programs to support you and your family.

Job Details

TTEC is now hiring.  Join our team of upbeat, friendly Bilingual Customer Service Associates.

If this describes you …

  • Bilingual and Fluent in Both Languages
  • Customer-service oriented
  • Outgoing & Kind
  • Passionate & Motivated

… then, APPLY TODAY!

Being a TTEC Bilingual Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you.  TTEC is looking for people who LOVE making customers happy.  We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands.  You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with.  As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TTEC Team!

TTEC has a 30-year history of hiring great people just like you!  In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily.  Its people just like YOU that make TTEC a great place to work.

What we offer:

And here's the important stuff…  TTEC provides our associates with:

  • Competitive salary + bonuses
  • Advancement and Career Opportunities
  • Tuition Reimbursement & Retirement Savings
  • Employee Rewards and Discounts

What we're looking for

Motivation, Passion, Integrity.  Those are just some of the attributes valued at TTEC.  Of course, there are some other requirements too.  These include:

  • High School Diploma or equivalent
  • 6 months or more of customer service experience
  • Bilingual proficiency in both written and verbal communications
  • Competency using Microsoft Windows
  • Exceptional Communication & Verbal skills
  • Ability and desire to excel in a fast-paced work environment. 

Are you ready to accept the challenge?  Because TTEC is ready for YOU!

Click on the Apply Now button to let us know about you.  Even better, apply now and tell your friends to apply too.  For more information on the world of opportunity that awaits you at TTEC visit our career website at http://www.TTECJobs.com.

Location/Division Krakow (City), Lesser Poland Job Requisition 042JL
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Testimonial Profile

“I feel very empowered. TTEC promotes transparency and teamwork and appreciates new ideas. TTEC believes in creating better professionals and has development programs. How empowered are we that we can earn and learn at the same time?!” Ankit, Senior Manager, Sales Delivery, TTEC India

Position Profile

What makes an amazing customer experience champion? Check it out below!

  • Empathetic listener
  • Helpful
  • Organized
  • Problem solver
  • Digitally savvy
  • Trustworthy

Career growth matters

When you join TTEC, your career path is as individual as you are. As you excel in your selected first role, you may decide that it’s the perfect fit. You’ll grow through added training and become even better. And you may also decide that you’d like to learn new skills or further expand on your previous experience. You’ll work with your manager to craft your personalized career journey. You could include growing into a team lead role, transitioning to training or workforce management, or maybe even recruitment where you’ll be a brand ambassador for that next TTEC affiliate.

Career Path

Our hiring process

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    Step 1 - Apply

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    Step 2 – Assessment

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    Step 3 – Interview

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    Step 4 – Potential job offer

We're excited you're interested in becoming part of our customer experience team. Applying for the role is the first step - and then we’ll be alongside you as you move through the application journey.

Learn more

Life at TTEC

Join our talent community

Whether you like working with clients, customers, or in a business support role, we have a position you’ll rock.

Interested In

  • Customer Care Representative, Krakow (City), Lesser Poland, PolandRemove

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