Honoring Culture and Community: Hispanic Heritage Month at TTEC

Key Takeaways

• Hispanic Heritage Month at TTEC is a meaningful time to honor the rich cultures and significant contributions of our Hispanic and Latin American colleagues, strengthening our global community.
• TTEC fosters belonging and representation. Through employee stories, cultural events, and leadership discussions, we create an environment where every team member feels seen, valued, and proud of their unique heritage.
• Our dedication to diversity and inclusion is a year-round commitment that powers innovation and provides growth opportunities for every TTEC employee.

The Hispanic Heritage Month, observed across the United States from September 15 to October 15, is dedicated to celebrating the diverse histories, cultures, and contributions of Hispanic American and Latin American communities. This month is an opportunity for reflection, education, and celebration.

At TTEC, we know that the National Hispanic Heritage Month is more than just a date. It’s a vital part of creating an inclusive workplace culture. By honoring our Hispanic and Latin American employees, we help everyone feel comfortable and empowered to bring their whole self to work. This inclusivity strengthens both employee experience and customer experience, serving as the foundation of our diverse workforce.

And here's how we celebrate the Hispanic Heritage Month the TTEC way.

Employee Voices: A Tapestry of Stories

Our celebration comes alive through the voices of our team members. TTEC employees shared heartfelt reflections on what their heritage means to them:

Victor in Mexico, spoke about the strength of familia and the colorful culture they share together:

Juan in Colombia, who honored the wisdom of his abuela, expressed gratitude and pride towards his culture:

From sharing cherished family traditions to reflecting on the values passed down through generations, their stories highlight the pride and resilience that define our community. And there is so much more stories to hear within TTEC Familia and beyond.

These personal experiences not only celebrate culture but also remind us of the power of representation in the workplace. Such stories inspire others to embrace their identities and celebrate the richness of diversity at TTEC.

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