Honoring Culture and Community: Hispanic Heritage Month at TTEC
4 Minute Read
09/05/2025
Key Takeaways
- Hispanic Heritage Month at TTEC is a meaningful time to honor the rich cultures and significant contributions of our Hispanic and Latin American colleagues, strengthening our global community.
- TTEC fosters belonging and representation. Through employee stories, cultural events, and leadership discussions, we create an environment where every team member feels seen, valued, and proud of their unique heritage.
- Our dedication to diversity and inclusion is a year-round commitment that powers innovation and provides growth opportunities for every TTEC employee.
The Hispanic Heritage Month, observed across the United States from September 15 to October 15, is dedicated to celebrating the diverse histories, cultures, and contributions of Hispanic American and Latin American communities. This month is an opportunity for reflection, education, and celebration.
At TTEC, we know that the National Hispanic Heritage Month is more than just a date. It’s a vital part of creating an inclusive workplace culture. By honoring our Hispanic and Latin American employees, we help everyone feel comfortable and empowered to bring their whole self to work. This inclusivity strengthens both employee experience and customer experience, serving as the foundation of our diverse workforce.
And here's how we celebrate the Hispanic Heritage Month the TTEC way.
Employee Voices: A Tapestry of Stories
Our celebration comes alive through the voices of our team members. TTEC employees shared heartfelt reflections on what their heritage means to them:
Kelly highlights how Hispanic culture centers around strong family bonds, emphasizing love, loyalty, and respect.
Inspired by her upbringing, Kelly aims to instill in her children a sense of pride in their heritage even when it's not always easy. She emphasizes the importance of speaking up, striving for positive change, and ensuring that Hispanic individuals are seen as more than statistics.
Join TTEC: A Global Leader in Customer & Employee Experience
TTEC, a customer experience innovator, operates across 6 continents in countries such as Greece, Poland, and India, and employs over 55,000 individuals fluent in 50 languages. Our commitment to excellence is evident in our award-winning culture, highlighted by our 2024 accolades like Top 10 Operations Teams, Silver Certification in MLT’s Black Equity Program, and recognition as one of the UK’s Best Workplaces.
With an employee satisfaction rating of 4.1 out of 5 on JobStreet, we pride ourselves on creating supportive and flexible work environments that enhance both employee and customer experiences. Find a variety of client-facing and business support roles within a company that values community connections.
Find Your TTEC SparkDaniela, our Familia LATAM Lead, echoes this commitment to heritage and community. She describes TTEC as more than a workplace, but a space where culture and diversity are celebrated, and where shared roots strengthen the bonds between colleagues:
“Joining the TTEC Familia means more than just sharing my culture. It's about being part of an environment that not only values and celebrates diversity, but also recognizes the power in our roots, building a space where we grow and strengthen together.” - Daniela, Familia LATAM Lead
These personal experiences not only celebrate culture but also remind us of the power of representation in the workplace. Such stories inspire others to embrace their identities and celebrate the richness of diversity at TTEC.
How TTEC Celebrates and Supports
Throughout national Hispanic Heritage Month, TTEC puts inclusion into action:
- Internal Storytelling Campaigns - We highlight stories from Hispanic American and Latin American employees, showcasing diverse voices and journeys.
- Cultural Showcases - Our teams host events with traditional foods, music, and presentations, spotlighting cultures and contributions from across the Hispanic regions.
- Employee Resource Groups (ERGs) - These groups create community for employees of all backgrounds and sexual orientations. ERGs play a key role in employee engagement and building a diverse workforce. For our Latino and Hispanic team members, TTEC Familia is our dedicated ERG.
- Leadership Panels and Workshops - Employees can learn from Hispanic and Latino leaders at TTEC. They can also find mentorship and encouragement for personal and professional growth.
- Exclusive Employee Referral Perks - TTEC offers awesome perks and referral bonus for employees who refer Latino and Hispanic candidates for roles across the U.S. Explore opportunities at TTECjobs.com and find where you belong.
Each initiative helps foster an inclusive and welcoming environment where everyone is valued. You can learn more about the Hispanic Heritage Month and how you can celebrate through organizations like the National Museum of the American Latino.
Why Diversity Matters at TTEC
Diversity and inclusion are core to TTEC’s culture, mission and long-term success. Our diverse workforce sparks creativity and innovation, enriching both the employee experience and customer experience. By celebrating events like the Hispanic Heritage Month, we honor the cultures and contributions of Hispanic American and Latin American team members while ensuring that everyone feels represented.
TTEC is committed to creating space for every story and perspective. An inclusive workplace culture supports individuals across backgrounds and sexual orientations, fostering true belonging and helping all employees thrive.
Join Our Diverse Global Team
As we celebrate Hispanic Heritage Month at TTEC, we proudly recognize the cultures and contributions of our Hispanic American and Latin American colleagues. We strive to ensure every employee feels comfortable, seen, and empowered.
Join us in creating an inclusive and vibrant workplace where your story matters and where we build the future together. Explore career opportunities and help us shape a team as diverse and dynamic as the communities we serve.
Frequently Asked Questions
How does TTEC recognize Hispanic Heritage Month?
Our celebration of Hispanic Heritage Month at TTEC includes a variety of activities designed to honor and share the rich cultures of our employees. We feature employee stories, host cultural showcases with food and music, and organize panels with Latino leaders. These events are central to our employee culture and provide a space for learning and connection.
Why is celebrating cultural diversity important at TTEC?
We believe that our commitment to diversity and inclusion is a cornerstone of our success and innovation. By celebrating moments like Hispanic Heritage Month, we foster an inclusive environment where every employee feels valued and respected. This supportive atmosphere empowers our teams to collaborate effectively and bring their unique perspectives to their work.
How can employees get involved in diversity initiatives at TTEC?
Employees are encouraged to join our TTEC Employee Resource Groups (ERGs), like TTEC Familia, which play a key role in planning cultural celebrations and promoting an inclusive workplace. You can also participate in company-wide events, share your own story, or simply engage with colleagues to learn more about their backgrounds.
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