Welcome to TTEC Ireland

Grow your career with TTEC

We’re committed to helping develop and grow your career. Come and meet some of our team members as they share their personal stories.

Let’s meet Aimie – as you read her story, you’ll learn more about the timeline for how you can grow your career too!

Hi there,

Welcome aboard the TTEC Ship! My name is Aimie and I will be your Story-Teller for today – it’s lovely to e-meet you 🙂

Now that you’re On Board, I want to share my TTEC experiences with you so you have some ideas on what to expect from your experience with us here in Dublin!

A little bit about who I was before I joined the company. Before TTEC, I had a mixed background of roles and industries from Barista to Teacher but no strict sales role. I started with our Team here in Dublin just over a year ago – and what a year it’s been – strap your seatbelt as I walk you through “A Year in the Life”

FIRST 2 WEEKS

October 2019, our first 2 weeks were in training with the wonderful Ludwig and Mina who introduced us to and helped understand the wonders of cloud technology!

1 MONTH

November 2019 was my first week on the floor and was unforgettable, I remember hearing about the bosses coming to town from the states (Ryan Adams, Patrick Burke and John Stough) and as one totally new to the company and industry, I was fully intent on staying in the background so-to-speak!

Although I was terrified, I had an amazing colleague (Buddy), Noah took part in a “Buddy Up” competition that saw our training group fight for a prize for most sales qualified that month – AND WE WON! As a prize, our Director and Senior Manager (Daithi and Marius) very kindly brought us for an early Burger from Epi (local hotspot close to our office) and made me feel an incredibly valuable part of the team right from the off.

3 MONTHS

I became a permanent member of the team, unlocking all of the benefits TTEC offers permanent employees!

6 MONTHS

With Consistent Target Attainment, the possibilities keep unlocking – at this point we were able to begin applying for any promotions that came up in the company, and that I did!

I applied for a number of different positions, in line with different career paths, constantly seeking feedback from my managers and guidance from the trainers who helped me define the direction I wanted to go in, supporting me all the while, which I am to this day immeasurably grateful for.

10 MONTHS

I was one of the lucky members to participate in our “Advance Leadership Program”! This was a stark contrast to the shyness I experienced in my first month and taught me how to be the best leader I could be.

11 MONTHS

I completed our Advance Leadership course and had developed my internal CV by pursuing promotion after promotion as a way of demonstrating my determination and commitment to not just my role but the Project overall.

1 YEAR ANNIVERSARY

Just a few short months of my attempts at being promoted, an opening came up for Team Lead for an Education Sales Team and of course, I went for that too! This time I was successful, and today I am incredibly proud and grateful to everyone for helping me get to where I am now.

14 MONTHS

I am incredibly lucky to support a wonderful team of Sales Development Representatives working on Cloud Education and Enterprise Solutions – who surprise me every single day with their drive and ambition and dedication to their jobs. I am humbled to be able to be support for them, guiding them through the same self-discovery I’ve been through for the past year in hopes of helping them achieve their dreams.

It can seem really obvious that if you work hard you’re likely to see the results, but for me it took more than hard work and true grit, it took a great group of people who I not only felt supported by on a professional level but sincerely encouraged by on a professional one too, I am incredibly grateful to you all.

I can only speak for my time throughout this TTEC Journey, but know that you have these opportunities too and if for a moment you doubt it, reach out and talk to us about it, no judgement, just real life advice. That is hands down the best thing about this team, full support and zero judgement.

I hope you have the chance to experience it too!

Career Progression

Meet more of the team, #ExperienceTTEC on our