5 Career Paths for Spanish-English Speakers in TTEC Colombia
5 Minute Read
08/11/2025
Key Takeaways
- Bilingual Spanish-English speakers are in high demand for rewarding, full-time careers at TTEC Bogotá—experience is not required to get started.
- TTEC offers entry-level job types, from Customer Service Representative to Workforce Management, with clear growth pathways for building your communication skills and technical know-how.
- Comprehensive onboarding, training and inclusive culture awaits you at TTEC Colombia!
If you’re a bilingual Spanish-English speaker in Bogotá, exciting career opportunities await you at TTEC Colombia. As the demand for talented communicators continues to rise in Colombia, companies like TTEC are opening doors for individuals ready to embark on their full-time professional journeys—even if you have no prior experience.
Below, we explore five key bilingual careers in Colombia you can pursue at TTEC Bogotá, showing how entry-level positions in customer service and support can lead to meaningful professional growth and social impact.
Career Path 1: Customer Service Representative
Becoming a Customer Service Representative (CSR) is often the first step for many at TTEC Colombia. This full-time job type is ideal for developing your communication skills while showcasing your bilingual abilities.
What You'll Do:
- Assist both internal and external customers by resolving inquiries and providing seamless support over chat, phone, or email.
- Use your fluency in Spanish and English to create positive customer experiences and build relationships across cultures.
TTEC offers customer service jobs with no experience required. You’ll receive comprehensive training designed to help you gain professional confidence, adaptability, and all the required skills to grow within the company. As CSR, you can also explore roles in sales and business development at TTEC.
Career Path 2: Team Lead or Supervisor
After starting as a CSR, many advance to become a Team Lead or Supervisor—roles that enhance your leadership and communication skills in a supportive environment.
What You'll Do:
- Supervise daily operations, mentor team members, and help them develop the necessary skills for high-quality customer service.
- Address escalated issues and celebrate team successes, making a real social impact within your workplace.
These leadership positions provide hands-on experience in management, helping you refine motivational, organizational, and communication skills—essentials for building a long-term career at TTEC Bogotá.
Join TTEC: A Global Leader in Customer & Employee Experience
TTEC, a customer experience innovator, operates across 6 continents in countries such as Greece, Poland, and India, and employs over 55,000 individuals fluent in 50 languages. Our commitment to excellence is evident in our award-winning culture, highlighted by our 2024 accolades like Top 10 Operations Teams, Silver Certification in MLT’s Black Equity Program, and recognition as one of the UK’s Best Workplaces.
With an employee satisfaction rating of 4.1 out of 5 on JobStreet, we pride ourselves on creating supportive and flexible work environments that enhance both employee and customer experiences. Find a variety of client-facing and business support roles within a company that values community connections.
Find Your TTEC SparkCareer Path 3: Quality Assurance Specialist
If you have a keen eye for detail, a career as a Quality Assurance (QA) Specialist is a fantastic way to contribute to both internal and external service quality.
What You'll Do:
- Monitor and review internal and external customer service interactions and provide feedback to maintain high standards.
- Collaborate with leadership on quality initiatives that have a positive social impact on customers and staff alike.
As a QA Specialist, you play a vital role in shaping service excellence while building professional skills that can open doors to specialized and leadership roles.
Career Path 4: Trainer or Learning & Development Roles
If you’re passionate about helping people grow, consider advancing into Trainer or Learning & Development (L&D) roles. These positions allow you to make a direct social impact by teaching key communication and customer service skills.
What You'll Do:
- Facilitate onboarding for new hires and run development sessions for current team members across multiple job types.
- Create and update engaging training materials that reflect current best practices, helping both internal and external staff understand company standards and required skills.
Trainers at TTEC Bogotá have a meaningful role supporting career growth, workplace inclusion, and social impact—empowering others to thrive in their full-time roles.
Career Path 5: Workforce Management or Operations Support
Supporting TTEC behind the scenes are roles in Workforce Management (WFM) or Operations Support—ideal for those who love organization, analytics, and making a difference in both internal and external operations.
What You'll Do:
- Forecast staffing needs and coordinate schedules to ensure every customer service shift is covered.
- Analyze operational performance and workflow to identify opportunities for improvement.
WFM and Operations Support roles prepare you for strategic leadership. You’ll hone analytical and communication skills, gaining valuable insights into the factors that make a business successful.
Why Choose TTEC Colombia?
Joining TTEC Colombia means joining a vibrant community that puts your growth, well-being, and career success at the heart of everything we do.
What Makes Us Stand Out
- Beginner-friendly - No experience required! Plus, you'll get thorough training.
- Inclusive culture - TTEC Colombia employees feel valued and respected.
- Defined career paths - Access continuous development, advancement, and movement across job types to match your ambitions.
What Our Employees Say
"Management is very good and friendly. They live their values." - QA Analyst, Glassdoor
"Compensation and work environment are very good." - Customer Service Representative, Glassdoor
Start Your Journey Today in Bogota
Bilingual talent—like you—is in high demand. And TTEC Colombia offers full-time opportunities where your communication skills and passion for making a social impact can truly shine. Whether you dream of leading a team, developing others, or mastering customer service operations, TTEC encourages you to build a rewarding future starting now.
Don’t wait to get started on a bilingual career in Colombia that helps you grow, learn, and make a difference every day.
Frequently Asked Questions (FAQ)
Do I need previous work experience to apply for a customer service job at TTEC Colombia?
No prior experience is necessary! TTEC offers full-time roles that include training to help you develop all the required skills for success.
What level of English do I need for Spanish-English jobs in Bogotá at TTEC?
You should be comfortable communicating in both Spanish and English. Strong communication skills are crucial for internal and external interactions.
How do I apply for bilingual careers in Colombia with TTEC?
Simply visit the TTEC careers website to browse open full-time bilingual positions in Bogotá, and follow the application process. Your new career could be just a click away!
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