10 Things You Need to Know About TTEC Athens

Key Takeaways

• The benefits at TTEC Athens include a diverse and inclusive culture, knowledgeable, encouraging, supporting, and present leadership, and a strong focus on employee experience.
• TTEC Athens perks extend from a centrally located office with easy access to local amenities to excellent premises during training.
• English fluency is essential, but being multilingual will open even more doors within TTEC’s customer service opportunities in Greece.
• Structured TTEC Athens onboarding ensures you feel welcomed, confident, and ready to succeed from day one, with lots of learning opportunities.

Starting a new job can be both exciting and a bit overwhelming. When you join TTEC Athens, you’re not just stepping into a new role. You’re becoming part of a vibrant community committed to delivering amazing service and technology that drive profitable customer experiences powered by passionate people.

Whether you’re new to customer service or an experienced TTEC employee exploring a new city, this guide will help ensure you thrive and make the most of your experience in Greece.

Here are ten key insights to prepare you for success and make your employee experience rewarding in every way.

1. A Culture That Celebrates Diversity and Inclusion

TTEC Athens stands out as a great place to work, with a vibrant team representing cultures from all over the world. Here, customer experiences start with a sense of belonging and respect for every individual.

You’ll join TTEC and be part of a culture where collaboration and innovation are at the core, and leadership is always knowledgeable, encouraging, supporting, and present.

Unleash your career. Discover jobs hiring in Greece at TTECjobs.com and be part of a vibrant community, where your skills are nurtured and celebrated.

2. Convenient Office Location with Top-Notch Amenities

The centrally located TTEC Athens office makes it easy to access by public transport and is surrounded by a variety of cafes, restaurants, and shops. The excellent premises during training offer a comfortable and inspiring setting, ensuring you can focus on learning right from the start.

Whether grabbing a coffee with teammates or taking a peaceful lunch break, you’ll find everything you need for a positive work environment.

3. Multilingual Skills Give You an Edge Here

To work in Greece with TTEC Athens, strong English language skills are required for all customer service roles, as it’s the company’s main language. Multilingual abilities, such as speaking French, German, Croatian, Czech or Slovak, are highly valued and can help you access even more exciting roles and growth paths.

"Real people, culturally diverse, continuous opportunities." - Customer Success Account Manager

Every TTEC employee is encouraged to use their language skills to only deliver amazing service to every customer. Don’t worry if English isn’t your first language. Confidence and clear communication are what matter most!

4. Dress for Comfort and Professionalism

At TTEC Athens, the work environment supports a smart-casual dress code. This means you’ll feel comfortable while still presenting yourself professionally—ready to connect with both customers and colleagues.

On days with meetings or special events, a bit more polish may be expected, but the overall atmosphere is relaxed, approachable, and supportive.

5. Thorough Onboarding & Continuous Training

One way TTEC Athens sets itself apart is through the structured onboarding and comprehensive training every employee receives. The TTEC Athens onboarding experience is designed to get you up to speed while ensuring you always have support. With excellent premises during training and lots of learning opportunities, you’ll gain valuable skills and confidence—no matter your starting point.

Expect to learn a bit more about your role, company values (like how business is about making customers happy), and the tools needed to only deliver amazing service. The company invests in you because they believe customer experiences start with happy, well-prepared employees.

6. Transparent Shift Schedules and Paid Time Off

Working in customer service at TTEC Athens often means flexible, shift-based roles. You’ll receive your schedule well in advance, making it easy to balance your personal and professional life. Plus, you’ll enjoy paid time off, so you’ll have plenty of time to recharge and explore everything Greece has to offer.

"Flexibility with location, different shifts each month offers options, paid always on time, friendly communication." - Customer Service Representative

Flexibility and work-life balance aren’t just ideas—they’re built into the scheduling here at TTEC.

7. Remote and Onsite Work Options

Depending on your location and personal preference, you can work onsite, hybrid or fully remotely. Many TTEC employees thrive in the buzzing office setting, while others value the convenience of working from home. No matter where you’re based, you’ll always feel connected and supported by knowledgeable, encouraging, supporting, and present leadership invested in your success.

If moving to Athens, the TTEC Athens team is there to help you transition smoothly and feel truly welcomed to work in Greece.

Want to learn more about work set up at TTEC Athens? Visit TTEC Jobs and join our Talent Community!

8. Abundant Career Growth and Learning Opportunities

The focus on career development at TTEC Athens is clear: from mentorship programs, regular training, and lots of learning opportunities, to a supportive leadership team that cheers your achievements. Whether you’re aiming for leadership, exploring other departments, or sharpening your skill set to bring more value to the table, TTEC Athens gives you the platform—and encouragement—to grow.

"Pros: Career Growth Opportunities, Above Average Salaries for Industry and Location" - Service Delivery Manager

When you join TTEC, you become part of a team dedicated to powering profitable customer experiences powered by engaged, resourceful people.

9. Support for Relocation and Commuting

Relocating to Athens or commuting from nearby areas? TTEC Athens offers guidance and resources to help you with housing, transportation, and adjusting to your new community. Affordable public transport and a welcoming neighborhood make your daily routine stress-free, so you can focus more on delivering only amazing service.

The positive employee experience here starts before your first day and continues throughout your journey at TTEC Athens.

10. Life in Athens: The Ideal Balance

When your workday ends, Athens is waiting to be explored. The city is known for its rich history, delicious food, friendly people, and lively social scene. Its perfect for unwinding or connecting with your team. Weekend adventures are always close, whether you prefer city culture or Greek island escapes.

Living and working in Greece with TTEC Athens means you’re set up for both professional growth and personal adventure—a truly well-rounded experience.

Ready to Unleash Your Career at TTEC Athens?

Starting your TTEC Athens journey means joining a company where business is about making customers happy, and customer experiences start with empowered, supported people. Whether you’re seeking a bit more about your role, interested in bringing value to the table, or eager for amazing service and technology, you’ll find a welcoming and rewarding place to build your future.

Now is the perfect time to make your mark as a TTEC employee—your next chapter awaits!

Frequently Asked Questions

What benefits at TTEC Athens can I expect during training and onboarding?

You’ll experience supportive TTEC Athens onboarding, excellent premises during training, guidance from knowledgeable and encouraging leadership, and lots of learning opportunities right from the start. These perks set you up for an outstanding employee experience!

Can I work remotely, or do I need to be onsite?

Depending on your role and team, both options are available. Remote jobs are ideal for those outside Athens, while onsite roles offer a dynamic, collaborative work environment. Either way, every TTEC employee is equipped and supported.

What languages are most in demand for roles at TTEC Athens?

While English is essential, there’s always a strong demand for speakers of French, German, Croatian, Czech/Slovak and Italian for customer service jobs serving an international audience.

How does TTEC Athens support new employees who are relocating?

From help finding housing to advice on navigating Athens, you’ll have access to the support you need for a smooth transition and truly great start.

What makes TTEC Athens a great place to work long-term?

It’s the combination of meaningful employee experience, benefits at TTEC Athens, a purpose-driven culture, career advancement, paid time off, and perks designed to help every team member grow and thrive.