Outbound Sales Representative

Summary

The Outbound Sales Representative will recommend, quote and exchange product knowledge with customers while identifying and handing sales opportunities. The Outbound Sales Representative will quickly provide answers, consulting on products or resolving issues for customers. Outbound Sales Representatives will be reaching out to targeted business leads via phone and email. Each will be responsible for completing the sales process from end to end and carry a monthly sales target.

Responsibilities

· Achieve assigned revenue quotas though high close rate and add-on sales

· Provide professional customer service for outbound sales calls from commercial, public sector or consumer customers

· Maintain strong knowledge of products and brand

· Recommend, negotiate, quote and close sales

· Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close

· Daily research of business prospects

· Meet or exceed minimum daily OB contact target

Education

· High school diploma or equivalent

Experience

· Minimum 1 year of experience in sales

· Achieving targets and closing sales

· 6 months or more of customer services experience

Skills

· Strong Business Acumen

· Able to manage client relationships

· Able to work in a team environment

· Excellent verbal and written communication

· Comfortable in digital and voice channels

· Passion and experience in negotiation to close a sale

· Ability to handle objections and rebuttals while quickly adjusting to customer concerns.

· Able to work with minimal supervision

Bonus Potential

This role will include individual and/or Team incentives in the form of commission structures set against specific sales targets as set out by the Sales Leadership Team for the respective program. Specific information will be shared via a plan document