Talent Acquisition - Recruiter BPO

Recruiter, Poland

Bringing smiles is what we do at TTEC… for you and the customer. As a Recruiter working ideally in Krakow or Warsaw (hybrid working is also possible), you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. Ideally you will have worked as part of a BPO company hiring multilingual Customer Service or Sales agents.

What You’ll be Doing

Looking to hire great multilingual talent and make an impact on helping people elevate their careers in a mission based and values driven global organization? In this role, you’ll meet recruiting targets in support of specific client needs. You'll work with the recruiting team to coordinate recruiting efforts and be responsible for your own recruiting goals as well. This may include screening resumes and applications, scheduling onsite interviews, assisting in completing reference checks, background checks, drug tests, and completing paperwork for each new hire. You’ll also champion and establish TTEC as an employer of choice within the local community by establishing and nurturing relationships. Ready to ensure a positive experience for every candidate?  
You’ll report to the TA Manager. In this role, you’ll impact the business through your recruitment initiatives. 

During a Typical Day, You’ll

•    Be a brand ambassador throughout the applicant’s journey and deliver a positive candidate experience 
•    Foster an inclusive team and environment through your recruitment initiatives 
•    Consistently achieve assigned recruiting targets including daily, weekly, and monthly goals associated with each client hiring goal
•    Understand key business objectives, timeframes, legal issues, and requirements associated with each new client
•    Implement high-volume sourcing strategies to attract candidates that meet the client’s specifications and work with the marketing team to meet objectives 
•    Improve the key success metrics associated with hiring goals
•    Develop a tight schedule for screening, interviewing, and processing a high volume of candidates weekly

What You Bring to the Role

•    High school diploma or equivalent
•    Fluent English and Polish Language skills
•    2-years minimum recruiting experience ideally in BPO or a fast paced company
•    Excellent ability to interview for required performance and skill set 
•    Self-motivated and ability to work independently to meet high-volume recruiting goals in an agile environment under tight deadlines 
•    Applicant tracking and candidate relationship management experience with sourcing, tracking and managing candidates
•    Ability to influence others by example, coaching, and mentoring
•    Strong verbal and written communication skills in English and German

What You Can Expect

·    Supportive of your career and professional development
·    An inclusive culture and community minded organization where giving back is encouraged
·    A global team of curious lifelong learners guided by our company values
·    Ask us about our paid time off (PTO) and wellness and healthcare benefits
·    And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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