Sales Representative – Digital Marketing

São Paulo, Brasil

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VISIÓN GENERAL

El objetivo de nuestro negocio es hacer felices a los clientes. Es por eso que damos un toque humano a los negocios. Somos las personas y la tecnología avanzada que hay detrás de muchas de las marcas más emblemáticas del mundo.

¿Te gustaría alegrarle el día a las personas? Ya sea brindar respuestas prontas a las y los clientes, asesorarles con paciencia y empatía sobre productos o resolver sus problemas con una sonrisa, marcarás la diferencia entre que la experiencia del cliente sea normal o excepcional.

Tu papel es fundamental para mejorar la experiencia de los clientes, los consumidores y los empleados. Y nuestro equipo de atención al cliente es una de las principales razones por las que contamos con una cultura empresarial galardonada.

Formar parte de la familia TTEC tiene sus beneficios

Cursos gratuitos de desarrollo profesional
Programas de salud y bienestar
Tiempo libre remunerado y equilibrio entre la vida profesional y personal
Actividades de responsabilidad social
Programas de referencia y reconocimiento

Trabajamos arduamente para ganarnos tu sonrisa todos los días. Tanto si trabajas desde casa como si lo haces en uno de nuestros increíbles centros, contamos con prestaciones y programas para a ti y a tu familia.

DETALLES DEL PUESTO

Sales Representative – Digital Marketing

Bringing smiles is what we do at TTEC… for you and the customer. As a Sales Representative – Digital Marketing working in São Paulo, Brazil, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Looking for an opportunity to manage a global customer relationship with an iconic brand? Do you have a passion for motivating others? In this role, you will work closely with various clients to discuss goals and needs, ensure your team is aligned with new project information, and actively work to improve processes and performance to improve results. You will ensure a healthy and ongoing client relationship on behalf of TTEC, as well as play an active role in developing your team and motivating them to reach for amazing.

During a Typical Day, You’ll

• Finding and closing digital media opportunities for small and medium business

• Providing customers with product information

• Direct calling customers (80 to 100 calls per day)

• Selling new products to customers by analyzing each customer's needs, designing campaigns based on their marketing objectives and best practices

• Creating campaigns based on the client's business needs analysis, marketing objectives, and best practices

• Optimizing, supporting, and maintaining customer portfolio campaigns

• Acting strongly in benefiting CRM, seeking contacts, and identifying customer decision maker

What You Bring to the Role

• College education in progress or completed

• Experience with consultative telephone sales in a customer-focused environment

• Experience in online marketing and reaching telephone sales goals (preferred)

• Sales profile with energy, proactivity, dynamism, and sales argumentation

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• Monthly Salary: BRL 3,328.71 + Commission + Transportation Voucher + Meal Voucher or Food Voucher

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to the Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#ttecbrazil

Location/Division São Paulo, São Paulo Job Requisition 03XR9

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“Siento que estoy muy bien preparado. TTEC fomenta la transparencia y el trabajo en equipo y valora las nuevas ideas. TTEC cree en la formación de mejores profesionales y tiene programas de desarrollo. Nos sentimos muy capacitados porque podemos ganar y aprender al mismo tiempo.” Ankit, Gerente Senior de Ventas de TTEC India

Perfil del puesto

¿Qué hace que un campeón de la experiencia del cliente sea increíble? Descúbrelo a continuación.

Oyente empático
Colaborador
Organizado
Solucionador de problemas
Conocedor del mundo digital
Confiable

Elige tu propia trayectoria profesional

Cuando te unes a TTEC, tu trayectoria profesional es tan individual como tú. A medida que te vayas destacando en el primer puesto que elijas, puede que decidas que ese es el puesto perfecto para ti. Crecerás gracias a la formación complementaria y mejorarás aún más. Y puede que también decidas que te gustaría aprender nuevas habilidades o ampliar tu experiencia previa. Trabajarás con tu superior para diseñar tu trayectoria profesional personalizada. Podrías incluir un puesto de líder de equipo, la transición a la capacitación o la gestión de personal, o tal vez incluso el reclutamiento, donde serás un embajador de la marca para el próximo miembro de TTEC.