Inbound Sales Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Inbound Sales Representativeworking in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you will engage in inbound consultative sales for small business accountant customers, working collaboratively with cross-functional teams to present solutions that put money back in their customers' pockets without additional work or hassle allowing them to focus on what matters most. Focused on educating the customer on their current products, you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

·Bring your passion and experience in goal setting and negotiation to close larger deals, handle objections and rebuttals with more sophisticated customers

·Manage inbound calls from existing customers, identifying sales opportunities and guiding them from initial inquiry to successful close

·Partner with both new and existing accounting professionals to assess their needs and recommend tailored Intuit solutions

·Drive sales through accountants by suggesting a range of solutions from our portfolio, supporting small to mid-market businesses

What You Bring to the Role

·1 year of sales experience with a proven ability to assess and articulate customers' buying criteria, aligning them with tailored solutions.

·Strong business acumen with the ability to tackle complex customer and organizational challenges effectively.

·A solid foundation in business fundamentals, including measurement and business finance, with the ability to provide valuable feedback on product pricing, delivery, and service to management.

·Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level

·High school diploma or equivalent

·Computer experience

What You Can Expect

·Business-to-Business hours with a Monday – Friday schedule so you can take your weekends back

·Supportive of your career and professional development

·An inclusive culture and community minded organization where giving back is encouraged

·A global team of curious lifelong learners guided by our company values

·Base wage starting at $22.50 per hourplus performance bonus opportunities

·And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/?manual for more information.

A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.